Newmarket Motors - Winner of Pan European Quality Service Award

29 August 2008

At a Gala Event in Germany recently, it was announced that Newmarket Motors, authorized Dealers for Volkswagen in Cork has been an awarded a prestigious pan European Service Quality Award by Volkswagen Europe.  Voted by individual customers, the Award is testament to the long standing reputation Newmarket Motors has for providing quality service as well as the excellent relationship the Main Volkswagen Dealer has with its many satisfied customers. 

Newmarket Motors is the only Irish Volkswagen dealer to have won the award which recognizes Dealers who have achieved the best results in service quality and customer retention.  The criteria for being honoured with this prestigious Award are extremely thorough and exacting.  Dealers are judged not only on the quality of the actual service, but on all aspects of customers' experiences at the individual dealerships, from the communication skills of the highly trained service team right through to value for money. 

On receiving the award, Sean Browne, Dealer Principal Newmarket Motors said: "I am delighted to accept this award on behalf of our Volkswagen Service Team at Newmarket Motors who work tirelessly to maintain the highest standard of service to our many customers. We are a family run company and pride ourselves on our reputation of delivering quality service and it is very satisfying for the team and I to receive such an accolade."

Present at the Gala Awards Ceremony in Wolfsburg, Germany to witness Sean receiving the coveted Award, were Service Partners from 26 European countries, with the majority coming from the top five Volkswagen markets of Germany, Italy, United Kingdom, France and Spain.

At the event Detlef Wittig, Executive Vice President, Group Sales and Marketing for Volkswagen commented: "The name of Volkswagen must not only be synonymous with outstanding vehicles, but also with top all-round service. Our customers will only keep coming back if they are truly satisfied. That is why we must make every encounter with the Volkswagen brand a positive experience, and only our top service partners receive this award."