Social Media and the Metrics that are actually important

KPI’s, engagement rates, follower numbers… all of these metrics are so important when we work on our client social media reports every month but how important is this information really?

There is so much information out there for us to consume, especially in relation to our own social media statistics, but I always think it’s so important for us to keep track of where our audience actually are.

IPSOS MRBI release a Social Networking Tracker report twice a year after surveying users in Ireland about their social media activity. It’s fascinating to read the most recent report and see these stats on account ownership and daily usage and it can also help inform where to put your marketing spend.

As we can see from the infographic above, Facebook is still the king of social media networks in Ireland. Something I hear quite often is “Facebook is dead, Instagram is the best platform to be on”, etc. Looking at, and understanding these reports shows us that even though Instagram may be catching up with Facebook, it still is quite a relevant platform and cannot be forgotten or ignored. And lest we forget, they’re all under the umbrella of Meta so they’re basically the same thing now… Especially where your advertising budget is concerned!

An important one to look at here, is the increase and decrease of followers on the various platforms. TikTok is the only platform with a significant increase (+6%) while all the others lost followers and Instagram held steady. TikTok continues to grow this year and is definitely one for businesses to consider, if they can create strong, relevant video content. It is not a platform where you can just post an image and hope for the best, so time and energy needs to be spent coming up with creative ideas to engage an audience.

In terms of daily usage, it’s interesting to note that while Instagram (63%), TikTok (58%) and Facebook (55%) are all quite high, so are both Twitter (42%) and Reddit (41%). I think this goes to show that while the visual content can be quite engaging on the other three platforms, Twitter and Reddit still have quite a loyal audience who react to news and written content.

LinkedIn, while reporting numbers behind Facebook and Instagram, actually dominates the B2B space, and if that is the space that you operate in, then it becomes the most important platform for you!

My main takeaway from this, is that when you are considering which platform to be active on, think about who your target audience(s) are and the type of content that you need to produce to connect with them. If video is not your thing, then maybe TikTok is not a good idea, but if you have amazing pictures and great videos and even blogs then you can share those on the likes of Instagram, Facebook, LinkedIn and maybe even Twitter.

At Fuzion when we work with our clients on their social media activity, we spend a lot of time in the beginning getting their social media strategy right: Who are your audiences, what do you want to convey to them, what social media platforms are a priority and what role does each of them have. It is only then that we start to think about content, frequency of posting, the need for budgets to promote posts and simple things like the roles and responsibilities around this.

As part of this work, it always helps to spend some time figuring out who you think your target audiences are and comparing those to the insights available on the various platforms, to see who is actually following and engaging with you. Through your insights you will also be able to see the content that they engage with most and this can help inform your future social posting.

If you’re looking for some help with any of this, please don’t hesitate to give us a quick call or email and we can put you on the right path!

Alma

Alma Brosnan is part of the Digital Marketing and Social Media Consultancy team at Fuzion operating from offices in Dublin and Cork in Ireland.

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