Powering Kindness?
This is something that’s been buzzing about my head quite a lot recently, and culminated I suppose with 4 or 5 attempts being made on my life in the course of a week, the mos
Taking a fountain pen to your social media efforts
I was presenting to the team of one of our clients this week about how they could use social media best for their business. At my sessions before we look at any of the social media
Do morals only ever exist in public?
Morals, beliefs, values – we all claim to have them. From a basic understanding of right and wrong to a detailed set of beliefs that determine how we live our life and make o
Social Media – Risky Business or a Way to do more Business?
“Would social media be good for our type of a business?” is a question I get asked the whole time. I can honestly say in every single situation social media can play a positive
Gatekeepers for the News
I still read at least two newspapers every day but I know I am a dying breed. Most of the news people read on a daily basis come from: Twitter, Facebook, or an iPhone app which mea
The Mechanic’s Car and Using Your Voice!
It’s my own fault. I threw down the gauntlet to our Fuzion team to put our keyboards where our mouths are and get blogging! And I volunteered to be the first one on our new r
Barack Obama and his lesson in Social Media
I probably show too many slides when I give my social media courses. I always try to communicate my points with visuals using as few words as possible. At all times I will try to a
Go on – Personalise
Hi there! Wouldn’t it be a lot better if “Hi Greg” had appeared on the email instead of the words “Hi there”? Dear Customer, Wouldn’t it be a l
Is your credit controller losing you business?
Collecting money from customers must be one of the toughest and most awful jobs that you have to do in business. I remember when I was in the drinks industry years ago we had a ful
Celebrity Twitter Etiquette/Power
@LCreighton “well done for standing by your principles – we need more of that and not less in govt. You will be back” I don’t know Lucinda Creighton, I d