Learning to Crash Land

Plane on the Hudson

We were passing some time in New York (we were there for the christening of my brother’s daughter) on a bitterly cold January 15th, 2009 so we found ourselves in the cinema.

We came down the escalators after the movie finished to hear loud sirens and watched as police cars, ambulances and fire brigades sped by in quick succession.

We grabbed a cab to Penn Station and the female taxi driver agreed to take us once we weren’t going in the direction of the Hudson – a plane had just crashed in the river. Her mum called on her mobile and warned her to quickly get out of Manhattan.

By the end of the short cab ride the incident was clarified on the radio – it wasn’t a terrorist attack. It was a freak accident caused by a flock of Canadian Geese and the Captain, Chesley Sullerberger, a former Air Force pilot managed to land the plane safely on the water with all 155 passengers very shook but all in one piece.

Thank god ..

Two days later we touched down at Shannon Airport and grabbed a newspaper to catch up on news since we had been away. Right on the front page we read about one of our clients, a hotel in Kerry that had gone into liquidation – not only did they owe us quite an amount of money but it was obviously the loss of a client.

What were we facing this year?

Over a period of the next few weeks we lost a few really good clients as the wheels came off the economy and budgets were being slashed by everyone – we had just moved into offices only a few months previous and it felt like our plane was plummeting!

Of course we panicked, of course we were worried but we dug in just like we always do. We had a great team and we needed to have faith in ourselves and in our ability.

I remembered clearly one of the lessons of Napoleon Hill in his book published in 1937 “Think and Grow Rich” – Have faith and believe that you will succeed ..he spoke about something that he called “The Secret“.

We have always adopted a positive philosophy, which has served us well – Two months later we won our biggest account, we picked up a few other accounts and later that year we started running training courses – it was an incredibly tough year including some other large bad debts but somehow we managed to bring our plane in without losing any of our passengers!

Since then business has continued to be challenging with plenty of turbulence but thankfully we continue to have faith and we always seem to survive, grow and thrive.

One of these days it will get easier ..won’t it?

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design firm with offices in Dublin and Cork.

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